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I really wonder why are some customers so fuck up? I mean can't they be more understanding and polite? Didn't their parents taught them that? Alright I think I'll stop beating around the bush and just go straight to the point.

I've gotten quite a number of complaints today and yesterday. Part of the reason is that I think I'm quite sick and tired of Cafe Cartel's management. The fish for the Fish N Prawn combo has shrunk to half of its actual size, the croutons used to be 3 pieces per soup but now it has become half a tea spoon of the croutons crumbs! Can u believe it? They actually smash the croutons into crumbs in order to save cost. Worst still they cut down quite a number of stuff and that means more work will be assigned to us. How can they ever make it through the bad economic with such bad management? There's more ridiculous things that would take me hours naming every single them of them down.

Anyway let me tell you people out there what had I done to deserve some of those complains. First complain was on Saturday, I served an American Breakfast Combo to a couple. As it's been quite sometime since I've worked in cartel and American Breakfast Combo was new food to me so I did not gave the customers any side plates. I admit it's my fault but the customer could have just asked from me instead of making a fuss out of a mole hill. I mean what are their mouths for? Licking his girlfriend Chee bye or helping his boyfriend do blow job. KNN!

I got the second complain today, as almost more than half of the customers came in at the same time there's quite a number of orders the chefs and the bar staff need to rush. So there was this small group of customer who keep rushing me for their orders. I tried to put up a smile on my face and serve them politely despite that I'm actually in a rush to send those foods and drinks to the other customers as I was the only server at that point of time. They talk to me rudlely but I try my best to put up with it. But I guess there's a limit to everyone's patience.

The customer walk up to me when I was trying to send the drinks to the other table.
Customer: Hey! We're still short of one!

Me: Sorry, may I know which table are you seating and what are you short of?

Customer: There. Short of one food! ( In a very ordering tone. And walk back to his table)

(Put down the drinks on my hand I walk to his table)

Me: Sorry, may I know what are you short of? I mean what have you ordered.

Customer: Food lar! Where is my food?! Still got one more! (poking the fingers hardly on the table)

Me: Erm, this is not a fastfood. So you jolly well wait!

Customer: I know this is not a fast food!

Me: Oh is it? I'm great that you know that.(walk away)

Customer: (Walk towards me) Who is your manager on duty?

Me: Manager! Got customer want to look for you!

That was what actually happened and when I asked him what he's short of I mean what he ordered as in omellette, crossiont or whatever shit. So my manager asked me why did you talk to customer this way? So I told her, I thought this is how Cafe Cartel's staff speaks. Just then Rachel walk pass me and say Fuck that customer! And she meant the other table's customer and not mine. So I told my manager see! Everyone here talk this way! My manager reply me by saying, ya but not in front of customer and at least not they hid the words inbetween their lines. So I reply her by saying ya I know but you should know ITE student like me are not realy that good in my language. LOL

Well there's more to talk about but I guess I shall stop here.